XCAPE (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or engage with any of our services.
By accessing or using our platform, you consent to the data practices described in this policy.
We collect information to provide an efficient, personalized, and secure shopping experience. This includes:
Information you voluntarily provide during account creation, checkout, or contact with us, including:
Full name
Phone number
Email address
Delivery and billing address
Payment details (processed securely and never stored by us)
Body measurements (for custom-tailored orders)
When you browse our website, we may automatically collect:
IP address
Device and browser information
Pages visited, time spent, and referring URLs
Cookies and tracking identifiers used for analytics and personalization
We may receive information from payment processors, logistics partners, or customer support platforms to complete your transactions or provide services.
XCAPE processes your data strictly for legitimate business purposes, including:
Fulfilling and managing your orders
Custom tailoring based on your measurements
Processing secure payments
Delivering products to your address
Responding to inquiries and offering customer support
Improving website performance, user experience, and product offerings
Sending optional promotional messages, updates, and offers
Maintaining security, fraud prevention, and compliance with legal obligations
We do not use your personal information for any purpose unrelated to providing our services.
We do not sell, trade, or rent your personal information.
However, we may share your data with trusted third parties solely for operational purposes:
Logistics and delivery companies
Payment processors
Hosting partners and IT support
Marketing and analytics platforms (for site performance only)
Each partner agrees to protect your data and use it only for the intended service.
We may disclose information if required by:
Court orders
Law enforcement agencies
Regulatory authorities
This is done strictly in compliance with legal obligations.
Our website uses cookies and similar technologies to:
Enhance site functionality
Personalize your shopping experience
Analyze website traffic and performance
You may disable cookies through your browser settings, though doing so may impact certain website functions.
XCAPE implements industry-standard security measures to safeguard your information, including:
Encrypted transactions
Secure servers
Access controls and authentication
Routine security audits
Despite these measures, no online system is completely immune to risks. We commit to doing our best to protect your personal data.
As a customer, you have the right to:
Request access to your personal information
Request correction or update of inaccurate details
Request deletion of your data where legally applicable
Opt-out of marketing communications at any time
Withdraw consent for data processing
Request details on how your data is used